The company directory says my name wrong

When a caller uses your company's dial-by-name directory, the system plays your name. That's either a recording of you saying your name, or a computer voice reading it.

Record your own name

The easiest fix is to record your name yourself:

1. Log in to voicemail. Dial 5001 from your own phone.
2. Press 5 for user options.
3. Press 2 to record your name, and follow the prompts.

See Set up and use your voicemail for more.

When to contact PMX

Contact PMX if:

• Your name is still mispronounced after you record it
• Callers hear the wrong person's name
• You're missing from the directory, or someone who left is still in it

Tell us your name, your extension, and how your name should sound.

Related articles

• Set up and use your voicemail

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