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Get voicemail by email

Have new voicemails sent to your inbox so you can listen from anywhere.

  1. Log in to the phone portal.
  2. Click your name at the top right, then open Messages.
  3. Click the Settings tab.
  4. Under Notifications, click Email notifications.
  5. Check Receive an email for new voicemail.
  6. Choose how the email looks:
    • Send w/ Attachment: the recording and caller ID come in the email. Easiest for most people.
    • Send With Hyperlink: the email has a link to the portal instead of the recording. Use this if your office handles patient or other sensitive information.
  7. Choose what happens to the voicemail after the email is sent: Leave as New, Move to Saved, or Move to Trash.
  8. Click Save.

Want a different email address?

Notifications go to the email address on your account. Contact PMX to change it.