Get voicemail by email¶
Have new voicemails sent to your inbox so you can listen from anywhere.
- Log in to the phone portal.
- Click your name at the top right, then open Messages.
- Click the Settings tab.
- Under Notifications, click Email notifications.
- Check Receive an email for new voicemail.
- Choose how the email looks:
- Send w/ Attachment: the recording and caller ID come in the email. Easiest for most people.
- Send With Hyperlink: the email has a link to the portal instead of the recording. Use this if your office handles patient or other sensitive information.
- Choose what happens to the voicemail after the email is sent: Leave as New, Move to Saved, or Move to Trash.
- Click Save.
Want a different email address?
Notifications go to the email address on your account. Contact PMX to change it.